Complaints Policy

Complaint Resolution Process

MLC School is committed to providing a work and study environment that is safe, fair and free from discrimination for all members of the School community.

An essential part of developing that environment is ensuring that staff, students and parents are encouraged to come forward with their matters of concern and complaints in the knowledge that the responsible staff will take prompt and effective action to address these concerns. Complaints that are addressed effectively have the potential to build relationships, clarify understanding, engender trust and confidence and support learning and academic achievement.

Please complete the online form to submit Complaint Incident Details.