Customer Service Coordinator - Aquatic Centre

Job Title: Customer Service Coordinator, MLC School Aquatic Centre
Permanent full time/part time
Start Date: as soon as possible
Closing date:Tuesday,27 June 2017

MLC School is seeking a five-star Customer Service Coordinator to provide first class customer service to our Aquatic Centre patrons.

  • Got a can-do attitude?
  • Great communication skills?
  • Enjoy working in a fast paced environment?

An outstanding opportunity has arisen for a dynamic Customer Service Coordinator to join our high performing Aquatic Centre team within MLC School.

Working closely with the Aquatic Centre Manager, you will assist in the management of the Aquatic Centre by undertaking general administrative duties including customer service, ensuring high standards of service are delivered by the front of house team, staff rostering and managing collection of pay claims. 

You will also be responsible for reporting of financial processes utilising the Aquatic Centre’s LINKS software system and assisting the Aquatic Centre Manager in developing and implementing staff training programs.

It is essential that you have:

  • Experience in administrative processes particularly in a high volume service industry
  • NSW Working with Children check
  • Understanding of WHS guidelines desirable
  • Tertiary qualification in recreation or similar disciplines desirable

It is desirable that you have:

  • Understanding of Austswim and Swim Australia guidelines desirable
  • Experience with using LINKS Software desirable
  • Knowledge of Royal Life Saving guidelines desirable

If you are the successful candidate you will be rewarded with a number of exciting benefits including:

  • Access to the School’s gym and indoor Aquatic Centre
  • Onsite parking
  • Professional learning opportunities

How to Apply:

Prior to commencing your application, please review the Position Description and email the following documents to before Tuesday 27 June 2017.

  • Current resume, including career history and qualifications
  • Names, position titles and contact details (email and phone) of two professional referees                        
  • You must be an Australian citizen or a permanent resident.
  • Child Protection legislation applies and a current Working with children clearance number must be submitted with the application. For more information visit

MLC School recruitment team will commence reviewing the applications before the closing date and interested applicants are encouraged to apply early. The applications will close when a suitable candidate is found.

 Telephone enquiries about the position may be directed to our Aquatic Centre Manager – Jason Nicholas on 02 8741 3156

Only shortlisted applicants will be contacted.